Policies and Procedures

It is the Lodger’s responsibility to familiarize themselves with, and understand, the policies and procedures.

The DalMont Phoenix Foundation for Sober Living LLC (DalMont Phoenix Foundation) may amend these policies and procedures at any time and for any reason.

All lodgers fully understand that they must be actively involved in or recently been through a treatment plan within a maximum of two weeks upon entry that consists of but not limited to:

a. Skill development that trains life skills to thrive in sobriety.

b. Education that teaches about their disorders and coping methods.

c. Refusal training that helps teach ways to effectively refuse substances.

d. Relapse prevention that teaches behaviors and or rationalizations that contribute to relapse, learning how to reduce vulnerability and recognize signs of relapse before returning to use of substances.

e. Family groups that reveal and address any challenges in the family system. f. Individual counseling therapy that consists of but not limited to:

Cognitive-behavioral therapy that helps reform thoughts into more effective behaviors. Behavioral therapy that helps develop emotional resilience and other life skills. Dual diagnosis therapy that helps with mental health and substance abuse disorders.

g. Peer support groups that reinforce therapy and provide ongoing accountability.

Any use or possession of alcohol, recreational drugs, drug paraphernalia, unauthorized prescription medications, whether held on a lodger’s person or within the home, including visitors, is strictly prohibited.

Possession of deadly weapons or explosives of any kind within the home is strictly prohibited.

Theft of, or reckless or intentional misconduct with respect to, the property of others is strictly prohibited.

Lodgers must maintain an active program of recovery. Maintaining an active program of recovery may consist of but is not limited to:

Holding everyone in the house accountable for their actions and whereabouts.

Engaging with a twelve-step fellowship home group where the lodger contributes beyond mere attendance (e.g., helping set up meetings, cleaning before/after meetings, greeting newcomers, providing recovery information).

Participating in recovery activities and functions.

Socializing with people in recovery outside of twelve-step meetings.

Lodgers must attend a minimum of four outside 12-step meetings per week. Lodgers must have weekly sponsor contact. The sponsor must be approved by DalMont Phoenix Foundation. Lodgers must have weekly service/12-step work.

Lodger must participate in all home meetings as set by DalMont Phoenix Foundation.

Be courteous and considerate when using any TV, radio, stereo, and other similar devices.

Threats, violence, physical or other abuse toward any other lodger, visitor, or DalMont Phoenix Foundation representative are strictly prohibited.

Be mindful and respectful of others' work, meditation and sleep schedules.

No lying around or sleeping all day. Lodgers must be up by 9:00 a.m.

Allowing guests is at the discretion of DalMont Phoenix Foundation. Guests who have recently relapsed or been discharged from other sober houses or treatment centers are not allowed to visit until sobriety has been maintained for at least 30 days.

Guests are not allowed in lodger rooms at any time.

Guests must remain in common living areas.

No overnight guests are allowed at any time.

Overnight passes/permission: Not coming home will result in discharge.

Lodgers shall process overnight stays in advance with DalMont Phoenix Foundation.

Last-minute notifications to stay elsewhere/off the premises will not be accepted (unless due to unforeseen emergency) and can result in immediate discharge.

All lodgers will be accountable to each other and to DalMont Phoenix Foundation regarding whereabouts at any given time.

Home meetings

All lodgers are required to attend all home meetings and in-house Big Book studies.

House meetings will be every Sunday at 2:00 p.m.

All lodgers shall keep the home and their individual spaces clean and neat.

Weekly cleaning chores (including lawn/yard care in summer, shoveling/snow removal in winter) will be assigned by DalMont Phoenix Foundation and must be completed before the following week’s home meeting.

Keep personal items out of common areas.

Keep personal space clean, neat, and presentable at all times. A clean room includes bed made, clothes and items off the floor, trash discarded, and no open food, dishes, or empty food packaging in the room.

Shared spaces/common areas are the responsibility of all house members. Clean up after yourself. If something needs cleaning that is not assigned, do it and discuss with DalMont Phoenix Foundation if necessary to add to the chores list.

Dishes are not to be left in the sink. Do your dishes after you use them.

No locks are allowed on bedroom doors.

Food and Meals:

Each lodger is responsible for supplying their own food, meals, condiments, etc. Lodgers must label any and all food or it will be thrown out.

Do not eat other people’s food. Eating food or using items not yours or provided specifically by the home is grounds for discharge.

Meals should be eaten in kitchen/dining areas.

Eating in bedrooms or other areas of the home is not allowed.

Food shall be stored appropriately in the kitchen, basement, or unopened food in containers in the bedroom. Open foods that can attract rodents or bugs, cannot be stored in rooms.

Lodgers must ensure that any and all food is not expired or moldy. If food is expired or moldy, DalMont Phoenix Foundation can dispose of it.

Any medications MUST be prescribed by a doctor and taken only as directed by that doctor. Any drug that can trigger a positive drug test or has any street value is prohibited.

Over-the-counter medications with alcohol or other addictive substances (ex. mouthwash with alcohol) are not allowed.

Medications must be kept in the lodger's locked box.

Strictly follow all doctors’ orders regarding medications.

Do not abuse over-the-counter medications.

DalMont Phoenix Foundation must be kept informed of all medications and any changes, including prescription and over-the-counter medications. If a lodger requires addictive pain medication due to accident or injury, this must be discussed with and approved by DalMont Phoenix Foundation prior to, during, and after medical care.

Medication-Assisted Treatment (MAT) Policy

Purpose: Establish guidelines for acceptance of prospective residents utilizing MAT while ensuring a safe and supportive recovery environment.

Policy Statement: DalMont Phoenix Foundation recognizes MAT’s role in recovery but, due to the level of care available, cannot accommodate medications with intoxicating effects or those that pose withdrawal risks upon discontinuation.

Prescription Criteria:

1) Medications Not Permitted: Prospective residents currently using methadone or buprenorphine (Subutex, Suboxone, Sublocade, etc.) are not eligible due to intoxication and withdrawal risks.

2) Case-by-Case Consideration: Prospective residents using naltrexone (Vivitrol, ReVia), disulfiram (Antabuse), or acamprosate (Campral) will be evaluated individually.

3) Other Medications: Use of other medications (e.g., clonidine, topiramate) will be reviewed based on medical necessity and impact on program engagement.

4) Assessment & Review: All prospective MAT residents must disclose medications during intake; cases will be reviewed with medical professionals as needed to align treatment with program structure.

5) Disclaimer: This policy is subject to periodic review and may be adjusted based on capacity, updated guidelines, or regulations.

Smoking within the home is strictly prohibited. An outdoor smoking area will be provided. Personal space:

Lack of respect for others personal space or boundaries will not be tolerated. Do not enter the rooms of others without permission.

DalMont Phoenix Foundation and its lodgers will respect and follow the traditions of the recovery community with a commitment to anonymity and confidentiality.

Owners, contractors, or volunteers of DalMont Phoenix Foundation must never become involved in lodgers’ personal financial affairs. This includes lending or borrowing of money, property, or services. The only exception DalMont Phoenix Foundation may make to this is with respect to payments and fees from lodgers.

Any emergencies or interaction with law enforcement, DalMont Phoenix Foundation must be notified immediately.

a. House Director and House Manager, phone number to be provided by DalMont Phoenix Foundation.

DalMont Phoenix Foundation will keep all personal records of lodgers either off-site or in a secure locked file cabinet. Only DalMont Phoenix Foundation owners will be able to access these.

DalMont Phoenix Foundation recognizes that lodgers are significantly affected by the policies and procedures. During house meetings their ideas and feedback should be shared, discussed, and possibly implemented.

Lodgers fully understand that grievances may be filed with DalMont Phoenix Foundation, anytime for any reason, without worry of termination or punishment to the lodger. All grievances filed will be addressed with DalMont Phoenix Foundation and its board members for a quick, unbiased resolution. Before filing, lodgers are advised to attempt to resolve the issue with their sponsor, followed by prayer/meditation. If unresolved, the grievance may be discussed with the contacts above to resolve. If a call is made to any of the contacts, a response (not resolution) will be provided within 24 hours. As a last resort, lodgers can file grievances with DHS/Division of Quality Assurance Behavioral Health Certification Section or WASH Community at the contact information below.

DHS/Division of Quality Assurance Behavioral Health Certification Section, PO Box 2969, Madison, WI 53701-2969. Call (608) 261-0659 or dhsdqamentalhealthaoda@dhs.wisconsin.gov

Persons who are paying the fees on behalf of lodger are encouraged to read and understand the terms of the agreement, along with the policies and procedures. Such persons should understand that they are powerless over the lodger's behavior and that the lodger's actions can result in the lodger's discharge from the home and loss of prepaid lodging fees.

Lodger understands that DalMont Phoenix Foundation will notify lodger of any and all payments made by third party(s) on the lodger's behalf.

All inquiries, questions and concerns must go through DalMont Phoenix Foundation except in life-threatening emergencies when the manager cannot be reached.

In the event that DalMont Phoenix Foundation removes the lodger for a violation of the policies and procedures, the lodging fee will be forfeited.

Terms of the length of stay for lodger will be at the discretion of the lodger and DalMont Phoenix Foundation.

Lodgers should always ask a DalMont Phoenix Foundation representative for clarification or explanation if the lodger does not understand a policy or procedure. However, DalMont Phoenix Foundation representatives are not required to provide the reason or justification underlying any policy or procedure.

Any inconsistencies will be resolved solely by DalMont Phoenix Foundation in its sole and absolute discretion.

DalMont Phoenix Foundation does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. All staff will be provided with access and expected to learn training regarding populations including but not limited to LGBTQ+, and Latinx.

Lodgers will obtain a sponsor within 3 weeks of intake at DalMont Phoenix Foundation. Your sponsor’s contact info, and phone number will be given to DalMont Phoenix Foundation. If you are having issues getting a sponsor, please bring it to the staff’s attention.

All rooms may be subject to random inspection at any given time.

Door lock code must not be given to anyone. No exceptions.

Lock box code must not be given to anyone. No exceptions.

Lock box code must never be changed. If there are any issues let DalMont Phoenix Foundation know immediately.

All maintenance, adjustments, or changes to any of DalMont Phoenix Foundation’s property is to be done only by DalMont Phoenix Foundation. Lodgers are to notify DalMont Phoenix Foundation for any and all needed maintenance, adjustments or changes.

All lodgers must sign in and sign out any time they leave DalMont Phoenix Foundation.

All lodgers must participate in morning meditation and prayer daily, signing off on a sheet verifying that it has been done.

All lodgers must participate in nightly inventory checking next to their name when completing, verifying that it has been done.

Tampering in any way with security cameras will not be tolerated and will result in termination of lodger. Tampering will be defined as, but not limited to, moving, covering, adjusting, or unplugging the camera system.

Lodgers must follow phase requirements that lodger is placed in. Phasing will be evaluated weekly for lodgers at house meetings every Sunday. See PHASE SYSTEM page for explanations.

All lodgers will be allowed up to 2 write-ups. On the 3rd write-up, lodger will be terminated from DalMont Phoenix Foundation. However, after 30 days from each write-up, that write-up will be removed from the lodger's record.

Any write-up that occurs with a lodger will result in a phasing drop of the lodger. The time frame of this phasing drop will be determined by DalMont Phoenix Foundation. If a lodger is in phase one and a write-up occurs, the lodger will remain in phase one for an extended time that will be determined by DalMont Phoenix Foundation.

All sponsors of lodgers must be approved from DalMont Phoenix Foundation, and not a current lodger of any DalMont Phoenix Foundation houses.

Lodger understands quiet times are Sunday–Thursday by 10:00 p.m. and Friday–Saturday by 12:00 a.m.

All lodgers must maintain proper hygiene, including daily showers, brushing teeth daily, and use of deodorant daily.

All lodgers who are receiving long-term lodging fee assistance will open a savings account no longer than 2 weeks after receiving assistance. This savings account must be proven to DalMont Phoenix Foundation. Each week the lodger must put a weekly lodging fee amount ($150.00) into the savings account and provide proof to DalMont Phoenix Foundation that this was done. This savings account balance must not be used in any way until the lodger is no longer residing at DalMont Phoenix Foundation.

If a lodger has a vehicle, the lodger must have everything up to date for registration of the vehicle, valid driver’s licenses, and proof of insurance. Lodger must provide DalMont Phoenix Foundation copies of these before the lodger is allowed to have a vehicle on the property. Lodgers must ensure at all times that the vehicle is in proper working condition and doesn’t leak any fluids.

All DalMont Phoenix Foundation staff, volunteers, and lodgers must undergo a background check. This background check will consist of use of CCAP website to ensure there are no violent crimes or sexual crimes committed past or present of any persons who will be living in, volunteering, or working for DalMont Phoenix Foundation.

Good Neighbor Policy

All lodgers, staff, and volunteers of DalMont Phoenix Foundation understand the importance of our neighbors. Therefore, all lodgers, staff, and volunteers shall share common goals, which include:

Maintaining a peaceful, safe, and clean neighborhood and community.

Sharing open and honest communication.

Helping each other address concerns and solve problems.

Respecting others and their properties.

Being an active partner that works to help sustain the overall surroundings and economic environment of the immediate neighborhood.

Offering public service for the benefit of the neighborhood rooms and community. (Helping neighbors with yard work, including cutting of grass, and snow removal does count towards community service time)

If a neighbor does complain to any lodger, the lodger must give the neighbor’s phone number to the House Director to resolve the issue. Whoever receives this complaint will respond to the matter within a maximum of 24 hours. When a complaint gets addressed from the neighbor, DalMont Phoenix Foundation will bring up the issue at the next house meeting. This will be addressed to ensure all lodgers understand and work together to keep peace and good neighbor conduct in place.